We are happy to offer a 30-day return & refund policy for all purchases made directly through our online store. If you need to return an item and receive a full refund, simply reach out to Aleck support within the 30-day timeframe to start the process. Once we receive and inspect your return at our warehouse, we will promptly notify you by email regarding the status of your refund.
If your return is approved, we will process your refund and credit it back to your original payment method automatically.
Exciting News!
If you are eagerly awaiting your refund and haven't seen it yet, don't worry! It may just be taking a little longer to appear on your bank or credit card statement. Give it some time, and if you still haven't received it, feel free to contact us at support@aleck.io
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