STEP 1 - UNBOX & CHARGE YOUR DEVICE
- It is advised that you fully charge your Tocsen Crash Sensor for 24 hours before using / setting it up with the app.
STEP 2 - DOWNLOAD THE TOCSEN APP (IOS and Android)
STEP 3 - REGISTER ACCOUNT
Open your Tocsen app and grant access / permission to the following commands:
- “Tocsen would like to send you notifications”.
- “Tocsen would like to use your Bluetooth”.
- “May Tocsen use your location?”.
Important: It is important to permit all three functions unconditionally, to ensure the full operational readiness of your Tocsen. But don't worry, we only use your GPS data to ensure a reliable rescue in case of emergency and will not use this information in any other way.
- Press start.
- Insert your name.
- Insert your email address.
- Type in your mobile phone number (pay attention to the country code).
- Wait for the SMS code (may take up to 10 minutes).
If you do not receive the code via SMS, please check your mobile phone number again, correct if necessary and try again.
STEP 4 - SET UP YOUR PROFILE
Here you can personalise your profile. So, upload a photo of yourself, your birthday and gender (optional, of course).
STEP 5 - SET UP YOUR EMERGENCY CONTACTS
- For your emergency contacts who are also using the Tocsen app, make sure that you provide the same mobile number that they use in their own app set up.
- Your emergency contacts do not have to use the Tocsen hardware themselves to register as an Emergency contact in the app. They can download the free Tocsen app and register their own account in order to be registered as an 'Emergency Contact'.
- In the event of an accident, Tocsen will notify your emergency contact directly in the Tocsen app.
- Emergency contacts without the Tocsen app will simply receive an 'Emergency SMS' with all the information they need to rescue you.
STEP 6 - CONNECT YOUR SENSOR TO THE APP
- Important - make sure that once fully charged, your Tocsen Crash Sensor is plugged into a power source during performing the set up process inside the app.
- Click on 'Add your first Tocsen'.
- Confirm setting up Tocsen with 'Yes'.
- Select helmet and colour (helmet manufacturer optional).
- During the set up process your device will automatically update its Firmware.
STEP 7 - WAKE UP AND UPDATE
Your Tocsen is still in snooze mode. Now you can wake him up!
- Shake briefly and vigorously until you hear a beep, then click on 'continue'.
- Update may take a few minutes.
- Read through the 'Terms & Conditions' & agree.
STEP 8 - ASSEMBLY & APPLICATION TO HELMET
- Instructions for assembly appear in your app. Please read through carefully before assembly.
- The highly sensitive crash sensor must be firmly attached to your helmet. This is the only way it can reliably measure your accident data.
- We have packed the right mounting adhesive pad for you for secure attachment. You fix this to the underside of your sensor first. Then you can attach it to the helmet with the free adhesive surface. It works like this.
- Try to find an appropriate area on your helmet (with a flat surface) either just behind the ear or at the back of the helmet (as per the images below).
- Clean the area with detergent and water (also remove all detergent residues again).
- Press the adhesive surface of the sensor firmly onto the helmet for five seconds.
- Let it cure for 24 hours before using it for the first time.
You're now fully set up and ready to go! Feel safe in the knowledge that your Crash Sensor has your back... now go and enjoy your ride!
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